The quality of the biggest, the friendliness of the smallest

Would you like to connect or disconnect your Internet service?

It’s so easy we’ll show you how right here!

Would you like help doing it?

Contact us through our customer service by phone

Requests for reconnection must be submitted at least 24 hours in advance.

It’s quite easy from your private area

Do you need help? Luis, your virtual assistant, will explain everything step-by-step so you can be in complete control of your connection. When and wherever you want!

Virtual assistant

Contact us by phone

Contact our customer service team at 900 533 781. They're available to answer your questions and guide you through the process.

Call now

Contact us by
email

Write an email to:
info@excom.es, indicating
your request along with the contract holder’s details:

Full name, contact phone number, your identity document number

Write to us now

Remember that you must have exceeded the minimum required length of service established in your contract in order to enjoy this service. (It is generally 1 year if you took advantage of the “Free First Connection” offer).