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CONTRACT INTERNET VIA SATELLITE If you live in isolated, rural area this is the solution to connect to Internet.
A HIGH SPEED ACCESS
Enjoy the advantages of broadband. Up to 30 MBps download speed and 6 MBps upload speed.
COVERAGE IN ALL PENINSULAR
Wherever you are, whether in an isolated town or in the mountains you can access Internet via satellite since you do not need to connect to any network.
You can perform unlimited downloads 24 hours a day with all our rates which means that you do not have to consume all the monthly GB contracted.
BUY OR RENT THE EQUIPMENT
We can adapt to each client. If you have satellite equipment that is not being used then you do not have to rent the equipment.
WE LIKE TO RESOLVE YOUR DOUBTS AND GIVE YOU ADVICE Read our Frequently Asked Questions (FAQ) before contracting our services
You can request the deactivation of your internet or telephone line comfortably in the web form www.excom.es/baja
Remember that you must register before the 25th of the month prior to which you wish to effect the discharge. For example, if you want your internet line to be disabled on October 1, you must apply for the decrease between September 1 and September 24.
You can request the reactivation of your internet or telephone line comfortably in the web form www.excom.es/alta
You can request it any day of the month. You will receive an invoice of the amount corresponding to the prorated quota for the remaining days of the month
In the case of mobile telephony, flat rates and bonuses can not be reactivated during the month after a deactivation. They can only be applied for the first day of the month following the request. The line can however be activated, although it will only be for consumption.
It depends on the modality of contracting. If you decide to buy the equipment, the stay will be two months. And if you choose the option to rent, the stay will be 24 months continuous.
Once the permanence is finished, you will be able to cancel the services as many times as you need, but you will have to notify us with 30 working days in advance. In the purchasing mode there will be no costs during the down payment. In the form of rent, we will not turn the service fee during the low period, but the rent of the equipment. After a low, you can request at all times the reactivation of the service: this has the same cost as the initial activation. For more information consult the conditions and services that includes each tariff.
All our satellite Internet services allow you to navigate at the same speed but have a monthly limit of variable data download depending on the contracted rate.
If you choose one of our advanced rates (Tooway 25 or higher) you can navigate without limits from 00:00 to 06:00 hours during the 7 days of the week. Specifically, during that time slot you can download any file without consuming absolutely nothing of the Gb that you have contracted.
If for any reason you have exceeded the data franchise for a month, you can contract a Volume Booster (additional Gb) to continue enjoying the 22 megs of speed offered by the Internet via satellite. Or if you wish you can also opt for a rate change, to vary the contracted data limit.
For your convenience, you can perform any of these procedures through web forms.
The high price optionally includes the installation, as you can decide to do it yourself or through a qualified installer.
In case of contracts requested as a self-installing kit, you will receive at your address all the necessary equipment to connect and you must carry out the installation.
If you prefer, an authorized technician can go to your address to carry out the installation. In this case will take care of placing a small satellite dish outside the house and make the wiring to the interior of the house. In no case is there any wiring system inside the house. The installer can propose according to the distribution of the house and its needs, an additional internal distribution solution, based on the budget and according to the client’s instructions.
The activation of the service in our systems has an additional cost that varies depending on the modality of purchase or rent of the equipment.
For more information consult the conditions and services that includes each tariff.
You can choose between buying or renting equipment.
Remember that if you decide to buy the equipment, the stay will be two months. And if you choose the option to rent them, the stay will be 24 months continuous.
We offer internet connection via wireless networks (Wimax or 4G LTE) or satellite (Tooway). These technologies are characterized by establishing communication via radio or satellite link, so it is not necessary to have a conventional telephone line. If in addition to connecting to the Internet you want a fixed or mobile phone line, EXCOM makes these services available to you.
These tariffs are intended for individuals and do not contemplate the possibility of contracting a fixed IP address to have a unique address on the internet, as if it were a telephone number. If you need a fixed IP, you must hire one of our advanced solutions for companies. You can request additional information by sending an e-mail to firstname.lastname@example.org.
These tariffs are intended for individuals and do not contemplate the possibility of requesting the opening of new ports. If you need to open ports, you must hire one of our advanced solutions for companies. You can request additional information by sending an e-mail to email@example.com.
All fees are paid on the 1st of each month, in the current month by direct debit or by card. Bank accounts must be from the European Union.
In case of choosing domiciliation by card, the card must be enabled for electronic payment.