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You can subsrcibe/unsubscribe to your Internet connection whenever you want, when you go on holiday for example.
You decide which Internet rate is best for you at each moment in time.
Browse as much as you want whenever you want with no time frame or download limits.
We emit our own licensed band frequency which means that our signal reaches your home with no interference or fluctuations.
It is important not to confuse the 4G LTE service offered by EXCOM and the one offered by other mobile phone companies.
As these companies offer a limited service and set a maximum monthly consumption limit, in EXCOM we have no consumption limits, nor schedules, nor permanence or hidden costs.
We offer a 4G LTE point-to-point service without interference. We have previously verified to the contracting that the network coverage and the quality of the 4G signal are standard, another great advantage that differentiates us from the mobile 4G whose coverage is variable and its signal is more unstable.
The equipment that installs EXCOM in its domicile consists of a CPE Router of high performance, very different to the habitual “USB stick” that offer the other companies of mobile telephony.
In addition our devices are covered under warranty, so in case of failure or breakdown they would be replaced by our technicians.
You can request the deactivation of your internet or telephone line comfortably in the web form https://www.excom.es/en/deactivate.html
Remember that you must register before the 25th of the month prior to which you wish to effect the discharge. For example, if you want your internet line to be disabled on October 1, you must apply for the decrease between September 1 and September 24.
You can request the reactivation of your internet or telephone line comfortably in the web form https://www.excom.es/en/register.html
You can request it any day of the month. You will receive an invoice of the amount corresponding to the prorated quota for the remaining days of the month.
EXCOM does not have permanence in the services of WIMAX or 4G LTE, neither FIXED TELEPHONY nor MOBILE. From the first full quota, you can unsubscribe and register as many times as you need, because at EXCOM we are flexible. Some of our promotions include permanence, you can consult it in the conditions of each promotion.
Yes, in Excom you can increase or decrease your speed.
To decrease your speed you just have to send us an email to email@example.com with the data of the contract holder, indicating the new speed that you want.
To increase your speed check the availability and conditions by calling us at 91 783 90 00
The high price includes the installation and activation of the service in our systems.
So that you can enjoy Wimax or 4G LTE technology, an authorized technician will go to your home to install a receiving antenna. The perfect place to place it normally is the existing mast for the television antenna. The installer will wiring to the interior of the house. This network cable can be connected to a PC or you can connect it to a Wireless Router. In the price of high, there is no wiring system inside the house. The installer can propose according to the distribution of the house and its needs, an additional internal distribution solution, based on the budget and according to the client’s instructions.
You can choose between buying or renting equipment.
Remember that if you decide to buy the equipment, the stay will be two months. And if you choose the option to rent them, the stay will be 24 months continuous.
We offer internet connection via wireless networks (Wimax or 4G LTE) or satellite (Tooway). These technologies are characterized by establishing communication via radio or satellite link, so it is not necessary to have a conventional telephone line. If in addition to connecting to the Internet you want a fixed or mobile phone line, EXCOM makes these services available to you.
Yes it is included in the price. By contracting any of our 4G LTE Internet rates, you will automatically and without additional cost assign a fixed IP address.
So you can have a unique and exclusive address on the internet, as if it were a phone number. If you need to consult it, write us to firstname.lastname@example.org.
The fastest way to request the opening of additional ports is to contact our technical department by sending an e-mail to email@example.com. One of our systems technicians will be responsible for opening all the ports you require, all this remotely and without having to go to your home.
All fees are paid on the 1st of each month, in the current month by direct debit or by card. Bank accounts must be from the European Union.
In case of choosing domiciliation by card, the card must be enabled for electronic payment.